Products & services

Everything your social channel needs, under one roof

Buy the whole programme or just the piece you are missing. Every engagement starts with the same free audit so we both know what we are fixing.

Two strategists mapping an audience journey on sticky notes across a glass wall.

Service 01

Social strategy & audience research

We start by finding out who is already talking about your category, where they do it, and what makes them act. The output is a written roadmap, not a mood board.

  • 20-point audit of your current channels and competitors
  • Audience personas built from platform data, not assumptions
  • Channel mix recommendation with effort and budget estimates
  • 90-day content pillars and a measurable goal per pillar

Typical timeline: three weeks. Delivered as: a working document plus a live walkthrough.

A phone on a tripod filming a product on a bright tabletop set.

Service 02

Content & creative production

A studio team that shoots, edits, writes and schedules so your channel never goes quiet. Everything is produced in monthly batches to keep quality high and approvals short.

  • Short-form vertical video, including scripting and captions
  • Product and lifestyle photography, on location or in studio
  • Graphics, carousels and motion built from your brand kit
  • Copywriting in your voice, with alt text written for every asset
  • Scheduling and publishing across all connected platforms

Typical output: 16–40 finished assets each month depending on plan.

A support specialist replying to customer messages on a desktop computer.

Service 04

Community management & analytics

The unglamorous work that keeps a community healthy: fast replies, kind moderation and numbers you can actually act on.

  • Comment and direct-message response within four business hours
  • Escalation playbook agreed with your team before you need it
  • Moderation against a written community standard
  • Live dashboard tying posts and ads to leads and revenue
  • Monthly plain-English report and a 30-minute review call

Add-ons

Need something narrower?

These can be bought on their own, without a retainer.

Channel audit

A one-off 20-point review of your profiles, content and competitors with a prioritised fix list.

Team training

A half-day workshop teaching your in-house team our planning, filming and reporting process.

Launch sprint

Six weeks of concentrated content and paid support around a product launch or event.

Not sure which service you need?

Send us your handles. We will tell you honestly which of these would move the needle first — and which you can skip.